Western-digital WD Sentinel RX4100 User Manual Manual de usuario

WD Sentinel RX4100Small Business Storage ServerAdministrator and Maintenance Guide™

PRODUCT OVERVIEW4WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEOptional dual power supply: WD Sentinel RX4100 offers the small business owner

APPENDIX94WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEAppendix11Hardware Replacement ProceduresWD Sentinel RX4100 Administrator Reference She

APPENDIX95WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEInstalling the WD Sentinel BezelThe removable WD Sentinel bezel protects the units hard

APPENDIX96WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReplacing a Hard DriveIt is simple to replace a drive in your WD Sentinel server. First

APPENDIX97WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE5. Remove the four (4) screws holding the drive to the drive tray.6. Replace the failed

APPENDIX98WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDERemoving the Unit CoverUse the following steps remove the cover on the WD Sentinel RX41

APPENDIX99WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDERemoving the Unit Front Cover1. Before getting started, shut down the server and discon

APPENDIX100WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReplacing the Inter nal Power SupplyWhen the internal power supply requires replacemen

APPENDIX101WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE7. Gently lift the power supply out of the unit.8. Insert the replacement power supply

APPENDIX102WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReplacing a Server FanWhen a fan requires replacement, you will receive an e-mail Aler

APPENDIX103WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE6. Gently place the replacement fan in the unit, ensuring that the orientation of the

PRODUCT OVERVIEW5WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReal-time system status through the administration dashboard: Receive criticalsy

APPENDIX104WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReplacing the Riser CardThe riser card in the WD Sentinel server is “cold swappable.”

APPENDIX105WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReplacing the Mid-plane CardThe mid-plane in the WD Sentinel server is “cold swappable

APPENDIX106WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEWD Sentinel RX4100 Administrator Reference SheetProvided below is a reference sheet th

INDEX107WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEIndexAAbout tab 34accessing Dashboard 28accessing LaunchpadMac 51Windows PC 49accessing s

INDEX108WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEhard drivemanaging 35replacing 96Health tab 36helpwhere to find 12Help icon 30Home page 3

INDEX109WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEmedia library 58remote web accessenabling 44removing the server cover 98removing the unit

INDEX110WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEuser accounts 14managing 34user assistance 12user roles and responsibilities 13usersexter

Information furnished by WD is believed to be accurate and reliable; however, no responsibility isassumed by WD for its use nor for any infringement o

PRODUCT OVERVIEW6WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEPackage ContentsSmall Business Storage Server1 RJ-45 Ethernet cable1.8 meter

PRODUCT OVERVIEW7WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDESystem Requirements and Compatibility InformationRequirement DescriptionClient O

PRODUCT OVERVIEW8WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDETechnical SpecificationsSpecification DescriptionInterfaces • High performance (

PRODUCT OVERVIEW9WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEProduct ViewsFront View (With Bezel)LEDs 1 Drive Activity LED• Flashing blue ind

PRODUCT OVERVIEW10WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEFront View (Without Bezel)Back ViewIndicatorsComponent Icon DescriptionEthernet

PRODUCT OVERVIEW11WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDELEDsThe LEDs on the WD Sentinel identify the status of the unit.LED Color State

PRODUCT OVERVIEW12WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEWhere to Find HelpThis manual provides step-by-step instructions and other impo

3CONNECTING THE SERVER AND GETTING STARTED13WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEConnecting the Server and Getting StartedUser Roles a

WD® Service and SupportShould you encounter any problem, please give us an opportunity to address it before returning thisproduct. Most technical supp

CONNECTING THE SERVER AND GETTING STARTED14WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEPrimary User Interface• Dashboard - Signs in using the

CONNECTING THE SERVER AND GETTING STARTED15WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEHow the WD Sentinel RX4100 Fits into Your OfficeConnec

CONNECTING THE SERVER AND GETTING STARTED16WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEConnecting the WD Sentinel RX4100 Server from a Client

CONNECTING THE SERVER AND GETTING STARTED17WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDESetting up your WD Sentinel Server (one time only)Your

CONNECTING THE SERVER AND GETTING STARTED18WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE4. Read the Microsoft and Western Digital license agre

CONNECTING THE SERVER AND GETTING STARTED19WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE6. Click Next and specify how the server software upda

CONNECTING THE SERVER AND GETTING STARTED20WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEConnecting your ComputersOnce you’ve set up your WD Se

CONNECTING THE SERVER AND GETTING STARTED21WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE4. Review the overview of the Connect Computer to the

CONNECTING THE SERVER AND GETTING STARTED22WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE8. Enter a unique description for your computer so the

CONNECTING THE SERVER AND GETTING STARTED23WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE11. The installation completes. Select the checkbox fo

Contacting WD Technical SupportWhen contacting WD for support, have your WD product serial number, system hardware, andsystem software versions availa

CONNECTING THE SERVER AND GETTING STARTED24WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE4. Select MacConnector.dmg. The MacConnector window op

CONNECTING THE SERVER AND GETTING STARTED25WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE9. Enter the name you gave your server in “Connecting

CONNECTING THE SERVER AND GETTING STARTED26WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE12. Enter a unique description for your computer so th

CONNECTING THE SERVER AND GETTING STARTED27WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE2. On the bottom left of the General screen, click the

4MANAGING THE WD SENTINEL SERVER (DASHBOARD)28WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEManaging the WD Sentinel Server (Dashboard)Setting

MANAGING THE WD SENTINEL SERVER (DASHBOARD)29WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDETo access the Dashboard (Windows):3. On the Dashboar

MANAGING THE WD SENTINEL SERVER (DASHBOARD)30WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEThe Dashboard appears:The Dashboard Home page displa

MANAGING THE WD SENTINEL SERVER (DASHBOARD)31WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEAdding a User AccountUse the following steps to add

MANAGING THE WD SENTINEL SERVER (DASHBOARD)32WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE7. Click Next.8. Place a check next to the informati

MANAGING THE WD SENTINEL SERVER (DASHBOARD)33WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEPerforming Dashboard TasksThe Administrator uses the

TABLE OF CONTENTS – iWD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEWD® Service and Support ...iiWD Guardian Servic

MANAGING THE WD SENTINEL SERVER (DASHBOARD)34WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEHome Page TabsThe Home page contains four tabs, summ

MANAGING THE WD SENTINEL SERVER (DASHBOARD)35WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEManaging Computers and BackupsAfter you’ve connect y

MANAGING THE WD SENTINEL SERVER (DASHBOARD)36WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEHealth TabThe Health tab and related tasks enable yo

MANAGING THE WD SENTINEL SERVER (DASHBOARD)37WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEHealth TasksFind compatible hard drivesTo view a lis

MANAGING THE WD SENTINEL SERVER (DASHBOARD)38WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE3. Complete the online form and click Submit Questio

MANAGING THE WD SENTINEL SERVER (DASHBOARD)39WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDETo unlock drives:1. Click Unlock drives.2. In the Ol

MANAGING THE WD SENTINEL SERVER (DASHBOARD)40WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE2. You have two options. You may check for updates o

MANAGING THE WD SENTINEL SERVER (DASHBOARD)41WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDESetting Email AlertsReceiving your alerts by email a

MANAGING THE WD SENTINEL SERVER (DASHBOARD)42WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE4. Review the settings, then click OK.5. Enter the e

MANAGING THE WD SENTINEL SERVER (DASHBOARD)43WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEAutomatic Updates of WD SoftwareEnabling Automatic U

TABLE OF CONTENTS – iiWD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEMonitoring System Health and Alerts ...35Updating Softwa

MANAGING THE WD SENTINEL SERVER (DASHBOARD)44WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEFollowing is a summary of the purpose of each of the

MANAGING THE WD SENTINEL SERVER (DASHBOARD)45WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE1. Under Server Settings, click Remote Web Access in

5MANAGING STORAGE ON THE WD SENTINEL SERVER46WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEManaging Storage on the WD Sentinel ServerWD Sentine

MANAGING STORAGE ON THE WD SENTINEL SERVER47WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEUsing USB StorageThe WD Sentinel server has one USB 2

MANAGING STORAGE ON THE WD SENTINEL SERVER48WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE5. Enter a name for the folder.6. Click Browse and se

6USING THE WD SENTINEL SERVER’S FEATURES49WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEUsing the WD Sentinel Server’s FeaturesUsing the Launch

USING THE WD SENTINEL SERVER’S FEATURES50WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE1. Enter your user name and password.Windows 7Windows Vi

USING THE WD SENTINEL SERVER’S FEATURES51WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE2. Click the right arrow to display the Launchpad, which

USING THE WD SENTINEL SERVER’S FEATURES52WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE1. Enter your user name and password.2. Click the arrow

USING THE WD SENTINEL SERVER’S FEATURES53WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEManaging the LaunchpadTo disable the Launchpad after sig

TABLE OF CONTENTS – iiiWD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDELimited Warranty ...92GNU General Publi

USING THE WD SENTINEL SERVER’S FEATURES54WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE3. Clear the Automatically run the Launchpad when I log

USING THE WD SENTINEL SERVER’S FEATURES55WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDETo uninstall the Launchpad (Connector Software) on a Win

USING THE WD SENTINEL SERVER’S FEATURES56WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEAccessing Shared Folders Over Your NetworkLaunchpad (Win

USING THE WD SENTINEL SERVER’S FEATURES57WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEAccessing Computers and Shared Folders RemotelyThis sect

USING THE WD SENTINEL SERVER’S FEATURES58WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDERemote Web Access Home PageThe Remote window includes th

USING THE WD SENTINEL SERVER’S FEATURES59WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEScheduling Automatic Backups (Dashboard only)To set a sc

USING THE WD SENTINEL SERVER’S FEATURES60WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEBackup Using the LaunchpadNote: For information on acces

USING THE WD SENTINEL SERVER’S FEATURES61WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEBackup Using the Dashboard1. Click the Computers and Bac

USING THE WD SENTINEL SERVER’S FEATURES62WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE2. If this is your first time creating a backup, the fol

USING THE WD SENTINEL SERVER’S FEATURES63WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE8. Enter your assigned WD Sentinel User Name and Passwor

1IMPORTANT USER INFORMATION1WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEImportant User InformationImportant Safety InstructionsHandling Preca

USING THE WD SENTINEL SERVER’S FEATURES64WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDERecovering/Restoring (Windows PC)The WD Sentinel server

USING THE WD SENTINEL SERVER’S FEATURES65WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE7. Boot the Windows PC from the USB flash drive:a. Start

USING THE WD SENTINEL SERVER’S FEATURES66WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE1. On the Launchpad, click Backup. Your Time Machine bac

USING THE WD SENTINEL SERVER’S FEATURES67WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDECreate a Virtual DVD1. Download the Server Recovery ISO

USING THE WD SENTINEL SERVER’S FEATURES68WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEUnlock my drivesUnlock my drives unlocks the WD Sentinel

USING THE WD SENTINEL SERVER’S FEATURES69WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE3. Insert the USB flash drive into the Windows PC USB po

USING THE WD SENTINEL SERVER’S FEATURES70WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDERecreating the storageThe “Recreate my storage” option r

USING THE WD SENTINEL SERVER’S FEATURES71WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE3. Insert the USB flash drive into the USB port of the W

USING THE WD SENTINEL SERVER’S FEATURES72WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE7. Upon completion of the process, the Recreate Storage

USING THE WD SENTINEL SERVER’S FEATURES73WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE2. Click Next. The Getting Started page displays:3. Read

IMPORTANT USER INFORMATION2WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE- If the product exhibits a distinct change in performance, contact WD

USING THE WD SENTINEL SERVER’S FEATURES74WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE4. Insert the USB flash drive into the USB port of the W

USING THE WD SENTINEL SERVER’S FEATURES75WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE8. The recovery application on the DVD prepares the USB

USING THE WD SENTINEL SERVER’S FEATURES76WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEd. Restart your server while pressing and holding the Re

USING THE WD SENTINEL SERVER’S FEATURES77WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEIf you have a backup for the server, select the first b

USING THE WD SENTINEL SERVER’S FEATURES78WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDESelect the second option to reset the server and delete

USING THE WD SENTINEL SERVER’S FEATURES79WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE15. Review the information on the screen. If you agree,

USING THE WD SENTINEL SERVER’S FEATURES80WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEOnce the recover is complete the following screen displa

7BEST PRACTICES81WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEBest PracticesSetting up the WD Sentinel RX4100Setting up Client ComputersUsing

BEST PRACTICES82WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEReplacing DrivesThe online removal of a drive forces a rebuild when the drive is

8TROUBLESHOOTING83WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDETroubleshootingFirst Steps ChecklistSpecific Problems and Corrective ActionsFor

22PRODUCT OVERVIEW3WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEProduct OverviewGetting to Know Your WD Sentinel RX4100 ServerKey FeaturesSyst

TROUBLESHOOTING84WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE3. From the Drive drop-down list, choose the letter that you want the WD Sentine

9MANAGING ISCSI STORAGE85WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEManaging iSCSI StorageiSCSI OverviewiSCSI RolesManaging iSCSI TargetsiSC

MANAGING ISCSI STORAGE86WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDECreate an iSCSI TargetTo create an iSCSI Target that can be used in the W

MANAGING ISCSI STORAGE87WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDE4. Click Create this target from an existing image file to create a targe

MANAGING ISCSI STORAGE88WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEDisable an iSCSI TargetNote: Disabling your iSCSI Target temporarily susp

MANAGING ISCSI STORAGE89WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEDeleting an iSCSI Target1. In the iSCSI tab, select the target you’d like

10REGULATORY AND WARRANTY INFORMATION90WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDERegulatory and Warranty InformationRegulatory ComplianceLi

REGULATORY AND WARRANTY INFORMATION91WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEreception, which can be determined by turning the equipment

REGULATORY AND WARRANTY INFORMATION92WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEEnvironmental Compliance (China)Obtaining ServiceWD values y

REGULATORY AND WARRANTY INFORMATION93WD SENTINEL RX4100ADMINISTRATOR AND MAINTENANCE GUIDEincluding, but not limited to accidental, consequential, or