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PRODUCT OVERVIEW
7
WD MY CLOUD PERSONAL CLOUD STORAGE
USER MANUAL
Pre-installation Instructions
Before installing the device, select a suitable place for it for maximum efficiency. Place it in a
place that is:
Near a grounded power outlet
Clean and dust free
On a stable surface free from vibration
Well ventilated, with nothing blocking or covering the slots and openings on the top
and bottom of the device, and away from sources of heat
Secluded from electromagnetic fields from electrical devices such as air
conditioners, radio and television receivers.
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damage the device. Observe the
following precautions when unpacking and installing your external storage product:
Do not drop or jolt the device.
Do not move the device while it is powered on.
Do not use this product as a portable drive.
Product Views
Front
Multi-Colored LED
- WD My Cloud 1
- Service and Support 2
- Registering Your WD Product 2
- Table of Contents 3
- Important User Information 6
- IMPORTANT USER INFORMATION 7
- Product Overview 8
- About the Learning Center 9
- Package Contents 10
- System Requirements 11
- Pre-installation Instructions 12
- Handling Precautions 12
- Product Views 12
- PRODUCT OVERVIEW 13
- Getting Started 14
- Checking the Front Panel LED 15
- GETTING STARTED 16
- 5. Click Get Started 17
- Troubleshooting Connections 19
- Creating a Personal Cloud 19
- I understand 24
- Getting to the Public Share 26
- Restore 31
- WD My Cloud device 31
- Using Windows 8 File History 32
- Using Apple Time Machine 32
- Setting Time Machine 33
- Starting a Backup 35
- Retrieving Backed-Up Items 35
- Download 38
- Checking Device Status 39
- Accessing Shares 40
- Mapping the Drive (Windows) 41
- Viewing Device Properties 42
- Monitoring Storage 42
- Shutting Down Safely 43
- Monitoring Alerts 43
- WD Quick View Alerts Option 44
- Uninstalling WD Quick View 45
- At a Glance: The Dashboard 46
- The Dashboard Home Page 47
- Information Icons 48
- Navigation Icons 48
- Capacity 49
- Diagnosis 49
- Firmware 50
- Cloud Devices 51
- AT A GLANCE: THE DASHBOARD 52
- Obtaining Customer Support 53
- Requesting Automatic Support 54
- Basic Administrative Tasks 55
- Managing Users 56
- MANAGING USERS 57
- Creating a User 58
- Changing a User’s Password 58
- Editing User Settings 59
- Removing a User 59
- Managing Shares 60
- Creating a New Share 61
- Making a Share Private 62
- Deleting a Share 63
- MANAGING SHARES 64
- Accessing Your Cloud Remotely 65
- ACCESSING YOUR CLOUD REMOTELY 66
- About WD Photos Mobile App 68
- Activate 70
- 5. Tap Done 73
- First-Time Users 75
- Returning Users 75
- + Open in Finder 77
- Sharing Your Files Remotely 78
- Configuring Settings 79
- Device Profile 80
- Language and Clock 80
- Cloud Access 81
- Checking Cloud Access Status 82
- Energy Saver 83
- Mac Backups 83
- Network Profile 84
- Network Services 85
- CONFIGURING SETTINGS 86
- Workgroup (Windows) 87
- Utilities 88
- System Factory Restore 89
- Notifications 92
- Manually Checking for Updates 95
- Manually Installing an Update 95
- WD My Cloud device reboots 96
- Managing Safepoints 97
- in the upper right 98
- Safepoint” on page 98) 99
- 7. You have two options: 100
- MANAGING SAFEPOINTS 101
- USER MANUAL 101
- Updating a Safepoint 102
- Recovering a Safepoint 102
- Safepoint dialog box: 103
- Deleting a Safepoint 104
- Media Servers 105
- Media Storage 106
- WD Media Players 109
- Other Media Players 110
- DLNA Devices 110
- Streaming 110
- Media in iTunes 110
- Connecting a USB Hard Drive 111
- CONNECTING A USB HARD DRIVE 112
- Appendix A: Specifications 113
- Appendix B: Troubleshooting 114
- Resetting with Power Off 115
- LEDs do not light up 115
- Adapter LEDs do not light 115
- APPENDIX B: TROUBLESHOOTING 116
- Regulatory Compliance 119
- Warranty Information 120
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