Western-digital My Book Duo User Manual Manual de usuario

External DesktopplaceholderMy Book® DuoPremium RAID StorageUser ManualMy Book Duo User Manual

MY BOOK DUOUSER MANUALABOUT YOUR WD STORAGE DEVICE – 5As shown in Figure 3, the My Book Duo device has the power connector, reset button, interface po

MY BOOK DUOUSER MANUALINDEX – 95IndexAAccessories, optional 4Acronis True Image WD Edition software 2software download 2user guide download 2Activatio

MY BOOK DUOUSER MANUALINDEX – 96Environmental compliance, China RoHS91Erase Drive dialog 56Erasing the drives 55CAUTION about erasing the drives 55FFC

MY BOOK DUOUSER MANUALINDEX – 97Retrieve destination option buttons 29Retrieve files option buttons 29Retrieve some files selection box 29Start/Cancel

Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement

MY BOOK DUOUSER MANUALABOUT YOUR WD STORAGE DEVICE – 6USB 3.0 InterfaceUSB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatib

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 7Connecting the Device and Getting StartedThis chapter provides instructions for con

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 8Getting Started with the WD Software1. Double-click the WD Apps Setup file that ap

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 9d. Click Next to install the selected applications and options.6. Wait for the in

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 10 Figure 5. WD Drive Utilities Screen Figure 6. WD Security Screen

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 119. The WD SmartWare Pro software upgrade extends the backup function to non-WD d

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 12e. Click OK to display the Select Backup Source and Backup Target screen:At this p

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 13 After configuring your Dropbox account for access by the WD SmartWare Pro softw

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 1412. Click Next on the Select Backup Source and Backup Target screen to display the

iiWD Service and SupportShould you encounter any problem, please give us an opportunity to address it before returning this product. Most technical su

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 1514. On the initial Select Backup Frequency screen:a. Select the option for when yo

MY BOOK DUOUSER MANUALCONNECTING THE DEVICE AND GETTING STARTED – 16 Figure 8. Initial Backup ScreensInitial File Backup ScreenInitial Category Backu

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17WD SmartWare Software Functional OverviewThis chapter provides a brief functional

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18Note: In addition to the detailed Help tab information, each WD SmartWare display

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19 Figure 9. Home Tab DisplayBackup SourceContent GaugeBackup Source Device Select

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 20 Table 1. Home Tab Functional Description Display Component DescriptionActivation

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 21Backup source content gaugeThe content gauge for the selected backup source device

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 22Backup source device selectorWhen the computer option is selected, lists all of yo

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 23Backup target device icon (continued)Right-clicking a direct-attached device icon

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24Device locked icon Not shown in Figure 9 on page 19:Signifies that the device is p

MY BOOK DUOUSER MANUALTABLE OF CONTENTS – iiiTable of ContentsWD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25Backup Tab DisplaysThe WD SmartWare software provides one of two different Backup

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 26 Table 2. Backup Tab Functional Description Display Component DescriptionAdvanced

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 27Advanced backup area (continued)In file mode, the initial/default configuration of

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 28Retrieve Tab DisplaysThree WD SmartWare software Retrieve tab displays guide you t

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 29 Table 3. Retrieve Tab Functional Description Display Component DescriptionBacked

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 30Settings Tab DisplaySee Figure 12 and Table 4 for a brief functional description o

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 31Help Tab DisplayThe WD SmartWare Help tab display provides quick access to Learnin

MY BOOK DUOUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 32Support link Uses your Web browser to connect to the WD Service & Support Home

MY BOOK DUOUSER MANUALBACKING UP FILES – 33Backing Up FilesThis chapter includes the following topics: How the Backup Function WorksBacking Up FilesHo

MY BOOK DUOUSER MANUALBACKING UP FILES – 34 Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be

MY BOOK DUOUSER MANUALTABLE OF CONTENTS – iv6 Locking and Unlocking the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Password Pr

MY BOOK DUOUSER MANUALBACKING UP FILES – 35b. Select the Hourly, Daily, or Monthly option and use the check boxes and selection boxes to schedule your

MY BOOK DUOUSER MANUALBACKING UP FILES – 36b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for a

MY BOOK DUOUSER MANUALBACKING UP FILES – 378. To backup selected categories of files on the selected backup source device:a. Verify that the backup

MY BOOK DUOUSER MANUALBACKING UP FILES – 38completed backup: Click Back Up Now if you want to bypass the schedule and run the backup now.9. To back

MY BOOK DUOUSER MANUALBACKING UP FILES – 39Note: If you configured a scheduled backup at step 5 on page 34, the WD SmartWare software adds a backup s

MY BOOK DUOUSER MANUALBACKING UP FILES – 40e. Click Enable Backup to begin backing up the selected files or folders on the selected backup source devi

MY BOOK DUOUSER MANUALBACKING UP FILES – 41Some applications and running processes can keep files from being backed up. If you cannot determine why so

MY BOOK DUOUSER MANUALRETRIEVING FILES – 42Retrieving FilesThis chapter includes the following topics: How the Retrieve Function WorksRetrieving Files

MY BOOK DUOUSER MANUALRETRIEVING FILES – 43 Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be

MY BOOK DUOUSER MANUALRETRIEVING FILES – 444. On the Select a destination for retrieved files dialog: Created multiple backup volumes on the selecte

MY BOOK DUOUSER MANUALTAB LE O F C ONT ENT S – v11 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MY BOOK DUOUSER MANUALRETRIEVING FILES – 455. Click Next to display the Select content to retrieve... dialog. 6. In the Retrieve Some Files select

MY BOOK DUOUSER MANUALRETRIEVING FILES – 468. During the retrieve: The Retrieve screen displays a progress bar and a message indicating the amount

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 47Locking and Unlocking the DeviceThis chapter includes the following topics: Password Protec

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 482. If you have more than one supported device connected to your computer, click the icon

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 49Unlocking the DeviceAfter you have created a password to keep others from accessing the fil

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 50With the WD SmartWare SoftwareWhenever you shut down and restart your computer, or disconne

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 512. On the WD Drive Unlock utility screen:a. Type your password in the Password box.b. Sel

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 522. If you have more than one supported device connected to your computer, click the icon

MY BOOK DUOUSER MANUALLOCKING AND UNLOCKING THE DEVICE – 53Turning Off the Device Lock Feature1. Open the Change Security dialog by clicking either:

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 54Managing and Customizing the DeviceThis chapter includes the following topics:Checking D

MY BOOK DUOUSER MANUALABOUT YOUR WD STORAGE DEVICE – 1About Your WD Storage DeviceMy Book® Duo premium RAID storage provides the quickest way to trans

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 551. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities de

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 56The WD Drive Utilities software provides two ways to erase your device drives, depending

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 57After the drive erase operation completes, go to http://support.wd.com and see Knowledge

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 58 Using the WD Drive Unlock utility:3. To erase your device drives: Using the WD Se

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 59a. Click Erase Drive to display a warning about erasing all of the data on the device dr

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 60Managing the Device ConfigurationThe initial/default configuration of your My Book Duo d

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 61 Drive 1 and Drive 2 Status where:Changing the Device ConfigurationHealthy The RAID di

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 62Note: Changing the device configuration also deletes the WD software and all of the sup

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 635. On the volume dialog:a. If you want to change the name of a volume, type over the n

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 64Registering the DeviceThe WD Drive Utilities software uses your computer’s Internet conn

MY BOOK DUOUSER MANUALABOUT YOUR WD STORAGE DEVICE – 2select the scheduled backup option to automatically back up your files at specified intervals.

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 65Restoring the WD Software and Disk ImageIn addition to deleting all of the data on your

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 663. Use the WD Drive Utilities software to confirm the New Drive status indication and

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE DEVICE – 67Checking Device StatusYou can see the device capacity used, temperature and RAID status,

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 68Managing and Customizing the SoftwareThis chapter includes the following topics: Check

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 693. Click Select Account to display the Dropbox Login Required dialog:4. On the log

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 70By default, the WD SmartWare software creates and uses a Retrieved Contents subfolder

MY BOOK DUOUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 71Uninstalling the WD SoftwareUse your operating system’s Add or Remove Programs functio

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 72Replacing a DriveThis chapter includes the following topics:Determining Which Drive FailedObtaining a Repl

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 73See steps 1 through 9 of the following procedure for removing the drive to get the serial number.Important

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 748. Lift and loosen the thumbscrew that secures the drive hold-down plate and remove the plate:9. Using

MY BOOK DUOUSER MANUALABOUT YOUR WD STORAGE DEVICE – 3Kit ContentsAs shown in Figure 1, your My Book Duo device kit includes the following: My Book

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 7510. Using a Phillips screwdriver, loosen and remove the two guide screws and the pull tab from the drive y

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 7612. Gently slide the replacement drive assembly into the enclosure until it is fully inserted: 13. Engage

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 7714. Close the top cover and firmly push down on the top cover button until it snaps into place:15. Reconne

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 7818. Depending on the configuration of your device:If your device is configured as . . . THEN . . .A stripe

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 79A mirrored RAID 1 disk array a. Verify that the My Book Duo device reappears in your computer’s file manag

MY BOOK DUOUSER MANUALREPLACING A DRIVE – 8019. Go to http://support.wd.com and see Knowledge Base answer ID: 7 for information about downloading an

MY BOOK DUOUSER MANUALUSING THE DEVICE WITH A MAC – 81Using the Device with a MacThe My Book Duo device drives are formatted as single NTFS partitions

MY BOOK DUOUSER MANUALTROUBLESHOOTING – 82TroubleshootingThis chapter includes the following topics: Installing, Partitioning, and Formatting the Driv

MY BOOK DUOUSER MANUALTROUBLESHOOTING – 83Q: Why won't my computer boot when I connect my USB drive to the computer before booting?A: Depending o

MY BOOK DUOUSER MANUALINSTALLING THE SES DRIVER – 84Installing the SES DriverIf you do not install the WD software, you should install the SCSI Enclos

MY BOOK DUOUSER MANUALABOUT YOUR WD STORAGE DEVICE – 4The WD SmartWare Pro software is compatible with the following operating systems:Compatibility c

MY BOOK DUOUSER MANUALINSTALLING THE SES DRIVER – 853. On the Found New Hardware - WD SES Device wizard screen, click Yes, search online this time o

MY BOOK DUOUSER MANUALINSTALLING THE SES DRIVER – 862. On the Found New Hardware - WD SES Device wizard screen, click Don’t search online:3. At th

MY BOOK DUOUSER MANUALINSTALLING THE SES DRIVER – 875. When the installation completes, click Close:Installing on Windows 7 and Windows 8 ComputersA

MY BOOK DUOUSER MANUALINSTALLING THE SES DRIVER – 882. Under Computer Management (Local), click Device Manager > Unknown Device and right-click U

MY BOOK DUOUSER MANUALINSTALLING THE SES DRIVER – 895. Click Next.6. When the installation completes, click Close:

MY BOOK DUOUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 90Compliance and Warranty InformationThis appendix includes the following topics: Regulato

MY BOOK DUOUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 91CE Compliance For EuropeMarking by the CE symbol indicates compliance of this system to

MY BOOK DUOUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 92Limited WarrantyWD warrants that the Product, in the course of its normal use, will for

MY BOOK DUOUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 93Obtaining ServiceWD values your business and always attempts to provide you the very bes

MY BOOK DUOUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 94product is on the list of limited user-serviceable products and the specific alteration